Opportunity to Join Our Team as a Money Adviser (p/t)

We are looking for an experienced money adviser to join our team on a part-time basis for 17.5 hours per week. The Role Reporting to our Service Delivery Manager, you will be based in our office in Exeter Street, Brighton, close to the Seven Dials. Your main responsibilities would be to: Interview clients and provide debt and money advice, as appropriate; Undertake and manage casework, seeking to maximise income and manage debts for clients; Negotiate with creditors on behalf of clients, by phone and letter; Maintain accurate written records of your casework; Respond to initial money advice enquiries made by … Read more

Reflecting on 2017

2017/18 was all about consolidation and collaboration for St. Luke’s Advice Service as we settled into the various partnerships that were established in 2016. As always the demand for our services continues to grow and we’re pleased that our capacity to cope with this demand has kept pace with this increase in those needing our services. We saw more clients in the autumn of 2017 than we’ve ever met with before and were delivering over 300 hours of face-to-face advice per month in September, October and November. This has been possible through the recruitment of more paid staff and our … Read more

Universal Credit | Drop In Advice Sessions

Universal Credit began gradually being introduced across Brighton & Hove in 2017.  It replaces the following 6 income based benefits; Housing Benefit Employment and Support Allowance (ESA) Jobseeker’s Allowance (JSA) Child Tax Credit Working Tax Credit Income Support If you currently claim any of the above benefits and your circumstances change, then you will be required to move onto Universal Credit. Universal Credit works differently from other benefits – so if you’re moving from another benefit it’s important to know the differences. The biggest differences are: You can get Universal Credit if you’re unemployed but also if you’re working You’ll … Read more

Case Study | Benefit Advice

Jaz had been turned down for Employement & Support Allowance (ESA) for non-attendance at her ESA assessment – Jazzer’s suffers severe anxiety and was finding everything very overwhelming. It was clear to our adviser that the reason for non- attendance at the assessment provided strong grounds for our team to resolve the situation and we subsequently managed to get the decision overturned and Jaz’s ESA was reinstated. When Jaz was sent for another ESA assessment they assessed her as being fit for work. At this point Jaz was extremely distraught about her benefits stopping. She had had a recent bereavement … Read more