Welfare Benefit Advice

Welfare Benefit Advice

How can we help you?

We help you identify which benefits may apply to your circumstances and support with form filling and applications alongside this we also explore any other means to maximise income .

We listen and take the time to understand your situation and with compassion your adviser will support you through applications and/ or appeals process for as long as you need our help.

We can provide you with initial advice over the phone and or email on all things benefit related and offer dedicated one to one confidential appointments with one of our team at our office or via the telephone to assist with form filling.

For guidance on what benefits you may be entitled to, we recommend this useful Online Benefits Calculator.

Appeals / Tribunals

If you benefit claim is refused or if the outcome isn’t satisfactory then we have specific team members who are experienced in supporting with an appeal. We can help with a mandatory reconsideration letter and if this is unsuccessful, we can further support with requesting a tribunal.

We help our clients prepare for a tribunal hearing, understanding what to expect on the day and preparing the submission. We are not able to attend tribunal hearings but will support you with the preparation for these.

It is important to keep to any timescales given with the application forms. Please make us aware of any deadlines at first contact.

Which Benefits Can We Help With?

Our advice team can assist you with queries and applications on:

  • Personal Independence Payment (PIP)
  • Universal Credit (UC)
  • State Pension / Pension Credit
  • Employment and Support Allowance (ESA)
  • Job Seekers Allowance (JSA)          
  • Child Disability Living Allowance (DLA)
  • Attendance Allowance (AA)
  • Carer’s Allowance (CA)
  • Council Tax Reduction (CTR)
  • Housing Benefit (HB)

We can also advise on issues or difficulties with legacy benefits eg Tax Credits and the transition to Universal Credit.

What to do next if you need our help?

Please get in touch if you, or someone you know needs our help. We can schedule an appointment with one of our advice team at our friendly offices – or we may be able to give you the advice you need over the phone. You can contact us using the form below – or if you prefer you can call us on (01273) 549203.

Emails and calls are usually monitored Monday to Friday (except bank holidays) between 9am – 5pm.

  • Please provide a brief outline of which area(s) you need help and advice with, this will help us to ensure the right team member gets in touch with you. (If you are filling this in on behalf of someone else, please include your own email address here)