Welcome to St Luke’s Advice Service.
We provide free advice, information and help with form filling in relation to debts, benefits, tax credits, pension credit, debt relief order and bankruptcy. Our experienced and compassionate team of advisors provide 1:1 support to people in need across the City of Brighton and Hove, helping people claim the benefits they need and managing debt.
As a money advice service, St Luke’s Advice Service is authorised and regulated by the Financial Conduct Authority. Our service has held the Advice Quality Standard for over 10 years – the quality mark for organisations that provide advice to the public on social welfare issues.
Our service is one of 7 advice agency partners within Moneyworts and Advice Matters – two council funded partnerships led by Citizens Advice Brighton and Hove.
St Luke’s Advice Service is a registered charity: 1094894
As a local MP, I’m immensely proud of the role that St Luke’s plays in supporting some of the most vulnerable people in my constituency and across the wider community in Brighton & Hove.
The roll out of universal credit, continued austerity, and the increased cost of living in Brighton and Hove has meant that more and more people in our city are looking for a lifeline like St Luke’s. I’m proud to champion this special community advice service and the amazing staff and volunteers who are helping more people than ever before.
St Luke's Advice Service offers an invaluable service to the most vulnerable and desperate people in the city. My constituency office could not function without the service and in this era of shrinking services it's a godsend to have a free and practical service located here in Brighton & Hove.
As the city braces for the next phase of Universal Credit, services like St. Lukes are more important than ever, delivering essential advice and support and fighting for fairness on behalf of those who need it most. The staff and volunteers are a credit to the city.
I manage two large partnerships in which St Luke's Advice Service are a partner, Moneyworks and Advice Matters. St Luke's play a vital role in the partnerships by providing quality debt and benefits advice to some of the most vulnerable clients in the city. They are dedicated and caring and they have designed their service to accommodate the need of those clients that need help the most. St Luke's contribute so much to the partnerships by being consistently professional, positive and solution focused on ways the advice sector in the city can improve and better meet the needs of clients.
Alison BurrellCitizens Advice Brighton & Hove
I have been referring my client’s to St. Luke’s for a number of years for benefit and financial advice. Their service is second to none and feedback received from clients is always extremely positive.
I often accompany my clients to meetings so I witness first hand at the quality of service that is provided. Communication with staff is exceptional. Success rate for health related benefit applications is very high and advice around debt is always accurate and explained in detail.
Ian RobinsonSouthdown Homelessness Prevention & Mental Health Services
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We helped 459 people last year
45% MORE clients than the previous year
Tell Me More77%
of clients felt less anxious about their situation after receiving help
100%
Felt they were treated fairly and would recommend our service to others
89%
of Benefit Tribunals we Supported were Successful
Almost £500k
in debt was written off with the help of our team
Over £600k
in additional benefit support was awarded to our clients with our help